I guess all that fighting over the phone with the Zune call center and emails to Microsoft paid off; in some way!
Too bad i still don’t have my Zune which i ordered back on Jan, 15th, 2008.
Check out the Zune Forum link in relation to this long, long, long delay!
Well, it’s my birthday this upcoming Feb. 16th… it will be a nice birthday after all… With my refund i might just go out and by an iTouch… lol… NOT!!!
Sent: Friday, February 8, 2008 6:55:01 PM
Subject: Zune Originals Order Status
Dear Lohan xxxxx,
We wanted to provide you with an update on your order status. Due to some issues in our fulfillment center there remains a chance we will miss getting your Zune to you by February 14th. We are working hard to get your order to you as quickly as possible and we currently plan to ship your Zune within the next 3-4 days. Once your order is in transit, we will send you a shipping confirmation with a link for tracking.
Our goal is to provide a smooth customer experience for ordering, customization, and delivery. We sincerely apologize for not meeting that goal in this specific case. We will be refunding the entire amount of your order, which you should be able to see on your credit/debit card within 7-10 days. We hope you love your Zune and that you will accept our sincere apology.
If you have additional questions, please call 1.877.GET.ZUNE. For fastest service, press 5 then press 1 and have your order information ready.
The Zune Originals Team